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Security Operation Executive

From RM2,500 / month Johor Bahru office (travel to sites across Johor) Permanent, full-time

We're growing and looking for someone who wants to grow with us. If you're disciplined, proactive, organised and able to lead people in a fast-moving operational environment, this role is for you.

You'll get hands-on experience managing security operations across multiple client sites — not routine office work. You'll work closely with Security Officers, site supervisors, clients and management to maintain service quality, strengthen operational discipline and respond to real situations on the ground. Structured guidance is provided, and the role is a path into senior operational responsibilities.

Security Operations

  • Help develop, implement and enforce company security policies, procedures and site-specific Security Operating Procedures
  • Plan and coordinate daily security operations across assigned client sites and special events
  • Identify security and operational risks and recommend corrective or preventive measures
  • Investigate incidents, client complaints and service issues, and prepare the required reports
  • Make sure security and surveillance equipment, including CCTV and patrol tools, is working and report defects promptly
  • Maintain accurate daily monitoring records for management review

Team Supervision

  • Supervise, delegate to, train and coach Security Officers and site supervisors
  • Monitor performance, attendance, conduct, discipline and integrity of security personnel
  • Conduct site visits, inspections, briefings and operational follow-ups
  • Make sure officers understand and follow post orders, assignment instructions and client requirements
  • Support manpower coordination, replacements and emergency deployments

Documentation & Reporting

  • Make sure forms, checklists, occurrence books, incident and inspection reports are completed accurately and on time
  • Review and verify Security Officer timesheets before submission
  • Keep site records, personnel information and deployment details organised and up to date
  • Prepare operational reports for management and clients, and follow up on corrective actions

Emergency Response

  • Be contactable on a 24/7 on-call basis for urgent incidents and operational emergencies
  • Give clear instructions and coordination during emergencies or serious occurrences
  • Escalate incidents to management and relevant parties according to procedure

What We're Looking For

  • Diploma or degree in Security Management, Business Administration, Law Enforcement, Occupational Safety and Health or a related field is an advantage
  • Experience in security operations, site supervision, law enforcement, military service or a related operational role is preferred
  • Able to lead, train, coach and manage Security Officers
  • Strong discipline, integrity, judgement and sense of responsibility
  • Able to manage multiple sites, priorities and operational issues
  • Good communication, investigation, reporting and problem-solving skills
  • Comfortable with Microsoft Office, digital reporting systems and workforce-management apps
  • Valid Class D driving licence and own transport; willing to travel between client sites within Johor
  • Willing to be contactable after working hours for urgent operational support

Benefits

  • Opportunities for promotion into senior operational and management roles
  • Structured training, mentorship and guidance
  • Hands-on exposure to multi-site security operations and incident management
  • Company car
  • Flexible schedule
  • Supportive, growing team

Cara Memohon / How to Apply

  • WhatsApp our HR team at 017-700 6572 (WhatsApp only).
  • Walk-in interviews: Monday to Friday, 9AM–5PM (lunch break 12–2PM).
  • Black Gold Security Sdn Bhd, Jalan Kencana Mas 1/1, 81100 Johor Bahru, Johor.
Apply via WhatsApp

Posted 10 November 2026.