Our commitment to excellence is reflected in our comprehensive policies that ensure the highest standards of quality, safety, and operational excellence in all our security services.
BLACK GOLD SECURITY SDN BHD is committed to providing high-quality security services and exceed the needs and expectations of the customers by:
Ensuring effective implementation of quality management system
Striving to continually improve the performance of the quality management system
Complying with statutory and regulatory requirements
Upholding integrity in every aspect and activity
Respecting our employees and providing adequate training for them to enhance their competence in delivering services
To ensure not more than 2 written complaints per project per month
To ensure zero cases of forced entry or theft due to our negligence per month
To ensure 100% presence of security guards at site per month
To ensure 50% of the local guards have attended CSG training programme per month
BLACK GOLD SECURITY SDN BHD is committed to the occupational safety and health of our personnel and interested parties by:
Ensuring effective implementation of OSH management system
Prevention of work-related injury and ill health
Complying with applicable OSH statutory and regulatory requirements
Eliminating or reducing OSH related hazards and risks
Continually improve the OSH Management System
Consult and involve the employees in the implementation and maintenance of the OSH Management System
To ensure zero fatalities per year
To ensure zero lost time injury per year
To ensure minimum 3 hours of OSH related training for all employees per year
To ensure zero complaint from clients regarding OSH matters per year
To ensure full compliance to OSH related legal requirements